We recevied the following comments from a customer and ask him (Steve Benson) if we could share these on our website - he agreed:
We pride ourselves on our customer service.
"Thank you for your quick responses and no-fuss approach to getting this
sorted out. That's just exactly what customers want (but very seldom get).
Your customer service is excellent and I would not hesitate to recommend
you to anyone looking for a new electric fire."
Steve Benson - August 2014
Regards - Chris - MD